Most academic institutions have pursued a journey in continuous improvement for some time. However, the education sector is at various levels ranging from doing the minimal to embracing the principles of quality in their processes.
In some cases institutions have used the PDCA (Plan Do Check Act) process as a means for problem solving, others have used the Malcolm Baldrige Award Criteria to provide a template for running the institution.
Lean Six Sigma is now being used to specifically address the issues that are now becoming prevalent in the education sector. In this global environment we often struggle with providing effective education outcomes in a cost effective manner.
What can Lean Six Sigma do for Education?
- Provide a framework for individuals to work in teams across functional silos
- Introduce individuals in the academic and non-academic areas to tools and techniques that will reduce waste and become more cost conscious
- Emphasize the value of processes to understand how work gets done and to promote the concept of accountability
- Use a template for root cause analysis and problem solving
Performance Innovation has developed two strategies for introducing Lean Six Sigma in Education.
Strategy 1: Lean Six Sigma for Higher Education.
This strategy focuses on implementing Lean Six Sigma as a project based approach and involves the selection of projects that have a strategic impact on the organization.
Strategy 2: Lean Six Sigma for the Public School System
Each public school system will be at different points and the strategy for implementation will first need an assessment followed by a customized program.